by Positive- Licences are purchased without a clear view of actual need.
- Access and devices are not governed by the same rules.
- Migrations and changes depend on manual work and individuals.
05 · Tenant and access control
Microsoft 365 & Licensing: Know who has access, which licences you pay for and who owns each change.
We organise the Microsoft 365 tenant, administrator roles, licences, identities, device policies, migrations and user changes. The work starts with actual use, not a new licence list.
You receive an organised tenant, documented administration and fewer licence and access surprises.
Clearer licences and costsStructured identity and accessStandardised user support
WHEN THIS SERVICE MAKES SENSE
When Microsoft 365 licences, accounts and policies are no longer under one control.
- A review of licences, accounts and administrative roles
- Structured access, MFA and device policies
- A migration, optimisation or management plan
Before starting: We confirm the Microsoft 365 tenant, users, licences, devices, administrative roles and planned changes.
Tenant, accounts, licences, devices, policies and administration listed in scope.
Licence fees, major migrations, integration development and third-party support are scoped separately.
Administrative contacts, current contracts, user count and data-access rules.
WHAT YOU GET
A structured tenant, access model, licences and daily management.
Licences and tenant
Review, configuration and rationalisation based on actual use.
Identity and protection
Access, MFA, device policies and security settings.
Migrations
A planned transition of email, documents and collaboration with controlled risk.
Support and management
User changes, incidents, standards and documentation.
ENGAGEMENT MODELS
Choose the Microsoft 365 & Licensing framework that is closest to your environment.
These are working frameworks, not a fixed proposal. Your team can update the exact inclusions, service hours and SLA after the environment review.
01Service scope02Support and escalation03Monitoring and reporting04Responsibilities and SLA
Microsoft 365 & Licensing
Choose a framework and open the details. We confirm the exact scope after reviewing the environment with you.
Lite
Licensing baselineBEST FORA review and basic management of key business licences.
- Licence inventory
- Essential configuration
- Renewal plan
Additional scope
- Actual use and ownership review
- User and group setup
- Advice on duplication, cost and risk
Pro
Microsoft 365 foundationBEST FORAn organised tenant with managed identities, access and devices.
- Tenant and identities
- MFA and access policies
- Device management
Additional scope
- User joiner and leaver standards
- Data-sharing and exchange policies
- Documented administration and support
Ultra
Integration and automationBEST FORBusiness tools connected and repetitive work automated where it has a clear value.
- Data migration
- System integrations
- Automated workflows
Additional scope
- Process mapping before automation
- Controlled testing and release
- Use and outcome monitoring
Enterprise
Workplace ecosystemBEST FORManagement of a complex set of tenants, licences and integrations.
- Multiple organisations
- Tailored administration
- Shared standards
Additional scope
- Roles and ownership by system
- Security aligned with business use
- An individual development and optimisation roadmap
HOW WE START
We organise Microsoft 365 from tenant review to operating model.
Usage and risk come first, followed by policies and ongoing management.
Review the tenant
Licences, identities, devices, rules and actual use.
Structure the policies
Standards for access, protection, administration and support.
Manage continuously
Changes, reporting and adaptation to new requirements.
MICROSOFT 365 & LICENSING · INITIAL ASSESSMENT
Check whether Microsoft 365 matches user and security needs.
Share the user count, current tenant and planned change without sending administrative credentials.
“Positive provides additional specialist support for critical infrastructure, data, planning, continuous support and stronger security policies.”
LPO d.o.o. AdaLaslo Sekač i Emil Harnuš · IT System Administrators
See comparable references →FREQUENTLY ASKED QUESTIONS
What to clarify before work on Microsoft 365.
01Do you only sell licences?+
No. The focus is on correct selection, configuration, protection and management of the environment.
02Can you take over an existing tenant?+
Yes. We begin with a review of the current environment, administrator roles, licences and policies.
03Do you migrate email and data?+
Yes, through a defined dependency, testing, transition and user-support plan.
04How is the service package selected?+
We use the user count, locations, systems, support hours, monitoring, escalation and required SLA to select the closest framework. The final scope is confirmed after reviewing the environment.
05Can the service start with a smaller scope?+
Yes. We can begin with the users, systems or locations creating the most pressure and expand after the operating model is proven.
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