CORETECH RESOURCES

Guides for a more stable, secure and manageable IT environment.

Original CoreTech guides for IT leaders, smaller internal teams and people who carry IT responsibility alongside other duties.

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practical resources

01IT SUPPORT · GUIDE

IT support for companies: what a sound model must solve

A practical guide to business IT support: scope, priority, escalation, ownership, SLA, reporting and cooperation with the internal IT team. · →02IT CARE · GUIDE

How to divide responsibility between internal and external IT teams

A model for dividing IT responsibility between a company and its external partner, including ownership, escalation, access and service review. · →03BACKUP AND RECOVERY · GUIDE

Backup recovery testing: six questions that reveal actual readiness

A checklist for backup and disaster recovery readiness: critical systems, RPO, RTO, dependencies, ownership and verifiable recovery testing. · →04CYBERSECURITY · GUIDE

A baseline cybersecurity checklist for companies

A practical company cybersecurity checklist covering identity, devices, network, data, backup, monitoring, response and clear ownership. · →