by Positive
Positive provides additional specialist support for critical infrastructure, data, planning, continuous support and stronger security policies.
LPO d.o.o. AdaLaslo Sekač i Emil Harnuš
A STABLE FOUNDATION FOR YOUR BUSINESS
IT support and infrastructurefor companies that cannot stop.
For companies with 50+ users, CoreTech takes over the agreed part of support, maintenance, infrastructure, cybersecurity and backup. Your team knows the business. We add people and expertise for daily work and more complex issues.
25+years of experience182public references5ISO standards
CORETECH SERVICES
From day-to-day support to systems that carry the business.
Choose the actual problem. If several areas overlap, the initial assessment determines the priority and ownership.
01 / Master development plan
IT Strategy
From the current state to priorities, investment and a realistic IT roadmap.
A clear view of the current statePriorities linked to business goals
Explore the scope →02 / An extension of your IT team
IT Care
Operations, support and monitoring that give your team back its time.
Fewer routine interventionsClear escalation and ownership
Explore the scope →03 / Predictable capacity
Rent IT
Computers, servers and network equipment through a monthly model, with configuration and lifecycle management.
No large upfront equipment purchaseImplementation and maintenance as contracted
Explore the scope →04 / Risk control
Cybersecurity
Protection, monitoring and response connected in a managed process.
Layered protectionFaster detection and escalation
Explore the scope →05 / Tenant and access control
Microsoft 365 & Licensing
Licences, identities, devices and Microsoft 365 administration with clear ownership.
Clearer licences and costsStructured identity and access
Explore the scope →06 / Proven recovery
Backup & Business Continuity
Copies, replication and tested recovery of critical systems.
Clear recovery prioritiesA documented procedure
Explore the scope →07 / Controlled transition
Migrations
Systems, applications and data move with a plan, testing and fallback.
Known dependencies and risksA tested transition plan
Explore the scope →08 / Target architecture
Design & Implementation
Networks, servers, virtualisation and devices designed as one system.
Clear target architectureControlled migrations
Explore the scope →09 / Operational cloud control
CloudOps
Availability, performance, security and cost under daily control.
Visible consumption and capacityMore stable performance
Explore the scope →10 / More reliable delivery
DevOps
Automation, CI/CD and standards for faster and safer releases.
Repeatable releasesFewer manual steps and errors
Explore the scope →CLIENT EXPERIENCE
What clients gain from the partnership.
The long-term partnership reduced the need to tie internal resources to IT infrastructure and made critical moments easier to manage.
Romax Trade d.o.o. Novi SadIgor Kantar
They particularly highlight protection of critical IT infrastructure, data security, fast threat response and a more flexible cost model.
Typhoon HILMilan Purac
STANDARDS AND TECHNOLOGY
Positive experience behind the CoreTech service.
CoreTech draws on Positive's experience, standards and technology ecosystem. Current certificate scope and partner status are confirmed for each procurement or project.
ISO 9001ISO 14001ISO 20000-1ISO 22301ISO 27001
Microsoft · Cisco · Sophos · HP · Fujitsu · VMware · Veeam
DIVISION OF RESPONSIBILITIES
Your team retains business context. CoreTech takes over the agreed operational load.
Before work begins, we define systems, hours, priorities, escalation, task owners and SLA.
Explore the IT Care model →CLEAR DIVISION
KNOW WHAT YOU NEED TO SOLVE?