01Đorđe Ćopić
Leads operational IT support, organises escalation and ensures that every user request receives a clear priority, owner and outcome.
PEOPLE AND RESPONSIBILITY
CoreTech combines coordination, user support, systems administration and technology advisory in one service team.
01Leads operational IT support, organises escalation and ensures that every user request receives a clear priority, owner and outcome.
02Connects business requirements with infrastructure, security and technology solutions suited to the client's actual environment.
03Maintains user environments, resolves requests and helps keep devices, accounts and services available and well managed.
04Works on user-system stability, technical support and day-to-day operations within the agreed service framework.
05Looks after server systems, infrastructure and environments that require reliability and technical discipline.
06Coordinates client communication, tracks requests and connects users' business needs with the CoreTech technical team.